Privacy policy.

This privacy policy describes personal data processing that may occur when using the Focalis website.

It mainly concerns visitors who complete a contact form, request a demo, request a quote, ask for a license or contact the Focalis team.

Collected data may include information voluntarily submitted through website forms:

• first and last name;
• professional email address;
• phone number, when provided;
• institution or organization name;
• professional role;
• institution type;
• city and country;
• number of computer rooms and approximate number of devices;
• main operating system;
• request type;
• message content.

Collected data may be used to:

• reply to a contact request;
• organize a demo;
• prepare a quote or commercial proposal;
• process a license request;
• qualify a deployment project;
• reply to support or partnership requests;
• ensure form security and prevent abuse.

Processing based on the contact form mainly relies on the user’s request and the exchanges required to respond to that request.

Some technical processing may also rely on the legitimate interest of ensuring security, availability and proper operation of the website.

Data is intended for the Focalis team responsible for handling commercial, technical or administrative requests.

It may also be transmitted to technical providers strictly necessary for website operation or email delivery, including the email sending service used to forward contact requests.

Data from contact requests is retained for a period proportionate to the purpose of the exchange.

The exact retention period must be specified before final production release, according to applicable obligations and Focalis internal organization.

Focalis implements reasonable measures to protect data submitted through the website against unauthorized access, loss, alteration or disclosure.

Technical access keys and form destination addresses are stored server-side and are not publicly exposed in frontend code.

Under applicable regulations, individuals may have rights over their data, including rights of access, rectification, erasure, objection, restriction and portability.

To exercise these rights, a request may be sent to Focalis through the website contact form or the official contact address that will be specified in the legal notice.

In case of difficulty, individuals may also lodge a complaint with the competent authority.

This policy may be updated to reflect changes to the website, the Focalis product, processing activities or the applicable regulatory framework.